Control inventory, update latency, manual blocks, minimum stays, cancellations, relocation and exception reporting.
One room needs one source of availability truth
Map every OTA, direct-booking engine, agent allocation and offline hold to the channel manager. Define the master calendar, update frequency, administrator rights and who may create manual blocks or override restrictions. Test changes across channels and retain time-stamped evidence.
Set an incident procedure for duplicate bookings: stop sale, contact hierarchy, guest communication, relocation authority, refund approval and cost coding. Report root cause and corrective action to the owner. Read the platform account handover guide, booking reconciliation guide and management service.
Next step
Phuket Stay Pro can document channel controls and exception reporting.
Fact check
Platform terms, sync speed, cancellation duties, consumer obligations, guest compensation, insurance and tax treatment change. Verify current contracts and local professional advice.
Assess management for your condo or villa
Compare the scope, costs and rental plan for your property. Share its location, bedrooms, condition and any dates reserved for your own use.