Control deposit collection, custody, inspections, deductions, evidence, refunds and owner reporting for every stay.
A guest deposit is a liability until it is settled
Link every deposit to a booking, payer, payment method, currency, receipt, check-in inventory and refund deadline. Keep it separate from rental revenue. At checkout, use dated photos, signed inspection notes, invoices and the booking terms to distinguish damage from wear, maintenance or a pre-existing defect.
Require approval rules for deductions, partial refunds, chargebacks and unresolved disputes. Reconcile the deposit ledger to payment-platform and bank balances monthly, and show owners what was retained, spent or returned without double-counting repair income. Use the owner payout controls, rental income audit and management service.
Next step
Phuket Stay Pro can build a booking-to-bank deposit and damage-claim workflow.
Fact check
Deposit custody, deductions, refund timing, evidence, platform rules, consumer rights, tax and accounting treatment vary by contract and date. Obtain current Thai legal and accounting advice.
Choosing an area to live in Phuket?
Start with the location and buying goal. Compare handover dates, ownership options and payment terms; confirm the current price and availability for the selected unit.