Reconcile reservation-level revenue, deductions, refunds, cash timing and bank receipts before approving owner payouts.
The owner statement must trace back to each booking
Require a unique booking reference linking channel or direct reservation, guest payment, dates, rate, discounts, taxes, deposits and extras. Reconcile gross receipts to platform deductions, manager commission, refunds, chargebacks, utilities, maintenance and the net bank transfer. Separate earned revenue from deposits and money collected for future stays.
Set a monthly close date, exception report and approval trail. Restrict edits after close, preserve source documents and investigate duplicate, missing or delayed entries before distributing cash. Review rental-income audit evidence, tax-document reconciliation and management service.
Next step
Phuket Stay Pro can structure booking-to-bank owner reporting and exception controls.
Fact check
Platform settlement, refunds, chargebacks, taxes, deposits, licences and accounting treatment depend on the contract, operator and date. Obtain current Thai legal, tax and accounting advice.
Assess management for your condo or villa
Compare the scope, costs and rental plan for your property. Share its location, bedrooms, condition and any dates reserved for your own use.